订阅须知

订阅包含什么内容：

• 订阅后可创建无数个思维导图 ,支持pdf/图片格式导出

订阅价格：

• 每月 $0.99，每季度 $1.99，每年 $5.99,您可以免费试用3天，免费试用后，您将自动续订到每月订阅

订阅扣款相关：

• 购买过程是从itunes账户中扣除购买款项,订阅自动更新，除非在本期结束前至少24小时关闭自动续订,账户将在​​当前期限之前的24小时内以所选套餐的费用收取费用,订阅可以由用户管理，在购买后可以通过用户账号设置关闭自动订阅,在主动订阅期间不允许取消当前订阅,免费试用期的任何未使用部分（如果提供）将在用户购买该出版物的订阅时丧失

如何更改订阅计划：

• 请于您的设备中选择设置功能,具体操作如下.点击 iTunes Store与App Store > Apple ID > 查看Apple ID > 输入密码 > 订阅 > 树洞 > 选择合适的订阅计划

如何取消试用或者取消订阅：

• 请于您的设备中选择设置功能,具体操作如下.点击 iTunes Store与App Store > Apple ID > 查看Apple ID > 输入密码 > 订阅 > 树洞 > 在页面底部点击取消订阅

如何退款：

• 由于我们的app没有App Store iTunes退款权限，您若需要退款，可向苹果进行申请，具体请参考以下步骤：
• 在浏览器中打开https://reportaproblem.apple.com使用Apple ID 登录
• 找到想要退款的app，点击右侧的报告问题（Report a problem）

• 描述退款原因，点击“提交（Submit）”，等待苹果客服的回复

• 关于退款遇到的问题，您也可以参考以下链接：

• http://jingyan.baidu.com/article/6b97984db75f911ca2b0bf8e.html

• https://support.apple.com/zh-cn/ht204084
• https://support.apple.com/zh-cn/HT202039

希望我们提供的消息对您有所帮助，任何问题，请随时与我们联系

Subscription Details

Subscriptions Include：

• Create unlimited mind maps ; Export as pdf/image format

Subscription Price：

• $0.99 USD per month; $1.99 USD for 3 months; $5.99 USD per year

Subscription Charge Rule ：

• 1) You can get the subscriptions for free for 3 days with a free trial. After the free trial you will be automatically renewed to the monthly subscription
  2) Payment will be charged to your iTunes Account at confirmation of purchase.
  3) Your subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.
  4) Your account will be charged for renewal within 24-hours prior to the end of the current period.
  5) You can manage your subscription and switch off the auto-renewal by accessing your Account Settings after purchase.
  6) You cannot cancel the current subscription during the active subscription period.
  7) Any unused portion of a free trial period, if offered, will be forfeited if you purchase a subscription to that publication.

How to Change Your Subscriptions：

• Please go to Settings and follow these steps: Click iTunes & App Store > Apple ID > View Apple ID >Enter the password >Tap Subscriptions > Tree Hole> Choose a proper subscription

How to Cancel the Free Trial or Your Subscriptions：

• Please go to Settings and follow these steps: Click iTunes & App Store > Apple ID > View Apple ID >Enter the password >Tap Subscriptions > Tree Hole > Tap Cancel Subscription at the bottom of the page to cancel your subscription

How to Refund：

• Please note that we have no refund permission from App Store iTunes. If you need a refund, you can apply to Apple for it. Here are the detailed steps:
• Open the link https://reportaproblem.apple.comin the browser and use Apple ID to sign in.
• Find the app you want to get a refund, then click “Report a problem”on the right.

• Describe your reasons for the refund and click “Submit”, then wait for the reply from Apple.

• About some questions you may encounter, the following links may help you a lot:

• https://support.apple.com/zh-en/HT202039

• https://support.apple.com/zh-en/ht204084

Hope the information can help you. Any question, please feel free to contact us.

• 邮件: jfapps.service@gmail.com
• 如何取消订阅
  How to cancel subscriptions